Contact - customer service

You can always contact our customer service. Our customer service is available to help. Please read the [url=/en/customer-service]Frequently Asked Questions[/url] first, to make sure your question is not already answered.

If you have any questions about the status of a dispatch, the working of the site or anything else, please use the following customer-services form. Please keep your name and order number available for use.

Our customer service is available by phone:
- Monday till Friday 8:00 AM - 8:00 PM.
- Saturday and Sunday closed.

Our telephone number is: +44 20 3962 0337

Colofon is operated by eMedvertise N.V., Willemstad, Curacao, Kingdom of the Netherlands.
Mahaaiweg 6
Curaçao, Kingdom of the Netherlands
PO Box 3335
Curaçao - Kingdom of the Netherlands
RepresentativeW.W. Mol
Phone number+44 20 3962 0337
Legal bodyHandelsregister Kamer van Koophandel en Nijverheid te Curaçao
Registration number108686

Please note that cancelling your order is not guaranteed for all orders. In addition, during the weekend customer service will not handle requests for cancellations. You can only cancel your order if it has not been sent to the pharmacy. If the pharmacy has already received your application, cancelling will not be possible.
We ask if you can please keep an eye on your email inbox after submitting a cancellation request for further communication.